Support Center


  • Which browsers are supported?

    AutoCAD web is currently only supported by Google Chrome.

    Oct 18, 2017 11:15PM UTC
  • Can I upload password protected files?

    Currently, drawings created in AutoCAD that are password protected cannot be uploaded to or opened in the Auto...

    Aug 30, 2013 06:20PM UTC
  • Why won't my drawing open?

    A few customers have reported that some of their drawings either fail to open in the AutoCAD 360 web app or ar...

    Sep 17, 2013 11:19PM UTC
  • Why are objects missing in my drawing?

    None of the data in your file has been modified. However, your DWG will have certain visual differences when y...

    Jan 23, 2018 09:57PM UTC
  • FAQ: How do I manage layers?

    The layer list is visible when the Model Panel is active. You can view a layer's properties by clicking the la...

    Dec 15, 2017 11:56PM UTC

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