Support Center

FAQ

  • Which browsers are supported?

    The AutoCAD 360 web app is best experienced using Google Chrome. Other supported browsers: Apple Safari (v...

    Mar 22, 2017 09:01PM UTC
  • Security FAQ

    I understand AutoCAD 360 operates and stores my drawings in the cloud. What’s the main benefit of this? The m...

    Mar 22, 2017 09:02PM UTC
  • Drawings FAQ

    Where do my drawings go when I upload them? Drawings are stored securely in the cloud using Autodesk 360. Fo...

    Aug 30, 2013 06:20PM UTC
  • How Do I Measure an Area or Perimeter?

    The Measure Area tool always prompts you specify the next point. Continue specifying points to define ...

    Mar 22, 2017 09:26PM UTC
  • How do I pan the view with my mouse in Firefox?

    By default, Firefox begins auto-scrolling when the mouse wheel (or middle mouse button) is pressed. To enable...

    Aug 30, 2013 06:20PM UTC
  • How do display settings differ?

    The AutoCAD 360 web app has three view modes. Each one changes how various aspects of the drawing are displaye...

    Aug 30, 2013 06:20PM UTC
  • Can I upload password protected files?

    Currently, drawings created in AutoCAD that are password protected cannot be uploaded to or opened in the Auto...

    Aug 30, 2013 06:20PM UTC
  • Why won't my drawing open?

    A few customers have reported that some of their drawings either fail to open in the AutoCAD 360 web app or ar...

    Sep 17, 2013 11:19PM UTC
  • Known issues in GrabCAD

    Browser support: AutoCAD 360 is optimized for Google Chrome and Mozilla Firefox® in order to utilize the late...

    Aug 30, 2013 06:20PM UTC

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