Support Center

FAQ

  • Which browsers are supported?

    The AutoCAD 360 web app is best experienced using Google Chrome. Other supported browsers: Apple Safari (v...

    Mar 22, 2017 09:01PM UTC
  • Security FAQ

    I understand AutoCAD 360 operates and stores my drawings in the cloud. What’s the main benefit of this? The m...

    Mar 22, 2017 09:02PM UTC
  • Drawings FAQ

    Where do my drawings go when I upload them? Drawings are stored securely in the cloud using Autodesk 360. Fo...

    Aug 30, 2013 06:20PM UTC
  • How Do I Measure an Area or Perimeter?

    The Measure Area tool always prompts you specify the next point. Continue specifying points to define ...

    Mar 22, 2017 09:26PM UTC
  • How do I pan the view with my mouse in Firefox?

    By default, Firefox begins auto-scrolling when the mouse wheel (or middle mouse button) is pressed. To enable...

    Aug 30, 2013 06:20PM UTC
  • How do display settings differ?

    The AutoCAD 360 web app has three view modes. Each one changes how various aspects of the drawing are displaye...

    Aug 30, 2013 06:20PM UTC
  • Can I upload password protected files?

    Currently, drawings created in AutoCAD that are password protected cannot be uploaded to or opened in the Auto...

    Aug 30, 2013 06:20PM UTC
  • Why won't my drawing open?

    A few customers have reported that some of their drawings either fail to open in the AutoCAD 360 web app or ar...

    Sep 17, 2013 11:19PM UTC
  • Why are objects missing in my drawing?

    None of the data in your file has been modified. However, your DWG will have certain visual differences when y...

    Jul 13, 2017 08:47PM UTC

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