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Why are objects missing in my drawing?

Last Updated: Aug 25, 2017 11:14PM UTC

None of the data in your file has been modified. However, your DWG will have certain visual differences when you view it in AutoCAD web. For example, external references and other certain objects will not be shown, and some font types and hatch patterns will look different. If you open your drawing in any AutoCAD desktop product (AutoCAD, AutoCAD LT, DWG TrueView, or an AutoCAD vertical product), these differences will not display. 

Fonts Look Different

Certain font styles will not display and have been converted to Simplex.shx.

External References are Missing

XREFs, images, point clouds, underlays (such as PDF or DGN underlays), and some other types of external references will not display.
Note: To display an XREF in a drawing, upload the XREF as a file to the File Manager.

Some Objects are Missing

Certain "proxy" objects are not visible in AutoCAD web. This includes objects such as:

  • 3D solids and other 3D geometry
  • Regions
  • Objects from AutoCAD Architectural, Mechanical, or Electrical
  • Other custom objects


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